Italian-speaking customer service agent - remote

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/86ks3r

Luogo di lavoro: Roma
Ready to take your career remote with a global technology leader?
We are hiring Italian-Speaking Customer Service Agents to join an innovative team supporting a premium global tech brand. Work flexibly from anywhere in Greece while collaborating with a vibrant team hub based in Athens!
Why You’ll Love This Role Competitive Salary: €1,045.72 gross/month base salary, increasing to €1,100.00 at 12 months and €1,150.00 at 3 years.
Monthly Performance Premio: Earn up to €150.00 extra per month by hitting targets.
100% Remote Work: Enjoy work-from-home flexibility anywhere in Greece.
Relocation Support: Moving to Greece? Full relocation assistance is provided!
Paid Training & Nesting: 11 days of comprehensive training plus 2 weeks of hands‑on nesting with experienced mentors.
Career Growth: 8‑month initial contract with strong opportunities for extension and career advancement.
What You’ll Do Handle inbound inquiries via phone for sales, product support,



tracking, and warranty claims.
Assist Italian‑speaking customers with tech troubleshooting using modern tools like TechSee video diagnostics.
Log interactions in English using industry‑standard CRM tools like Salesforce.
Deliver an outstanding, high‑touch customer experience every day.
What We’re Looking For Languages: Native‑level or C1+ fluency in Italian , plus solid working English (for internal system logging).
Experience: Previous background in customer service or a call center environment.
Tech Savvy: Strong PC skills, comfortable navigating multiple browser tabs, virtual desktop environments, and diagnostic tools.
Flexibility: Ability to work rotating shifts between 09:00 and 21:00, Monday through Friday (with occasional weekend shifts).

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/86ks3r