Key Account Manager (Retail)
Pubblicato il 01-10-2026 - Scalapay in Milano
pThanks to our innovative BuyNow PayLater payment solution, strongScalapay /strong is transforming the way more than strong6.5 million /strong strongcustomers /strong buy online and in-store, empowering strong8,000+ merchants /strong (online and in-store) to give their customers magical shopping experiences. /ppBeing only 3 years old didn't stop us from becoming a unicorn. We have raised over $700mln and we did this thanks to a team built around our 4 core values: strong#MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer. /strong /ppThis is where your magic happens. If you love it, Scalapay it. /ph3THE MISSION: /h3pWe're looking for a driven strongKey Account Manager /strong (KAM) to build lasting relationships with our retail partners in Italy. You'll manage a portfolio of merchants, identify new growth opportunities, and use data-driven insights to maximize their success. /ph3What You'll Do: /h3ulliStrengthen partnerships through sales calls, business reviews, and ongoing support; /liliAdvise merchants on optimizing revenue and marketing using Scalapay's premium products (e.g., Affiliation, Media Packages); /liliCollaborate with the Sales Team to support the growth of our brands. Yes, this means some hunting with them; /liliBoost Scalapay adoption by growing merchant collaborations and co-marketing campaigns; /liliAnalyze data to uncover opportunities and create tailored sales presentations; /liliDevelop case studies and share best practices to scale account management efforts; /liliExperiment with new strategies to drive revenue growth and provide weekly forecasts; /liliAdvocate for your merchants internally to enhance products and services; /liliAttend market visits, fairs, and events to meet partners face-to-face and stay ahead of industry trends. /li /ulh3Who you are:
/h3ulliProven sales and negotiation expertise with a knack for growing partnerships; /liliStrong business acumen and ability to upsell/cross-sell; /liliExperience following structured sales processes with KPIs and measurable results; /liliData-driven, proactive, and organized approach; /lili5+ years in account management or business consulting, ideally in e-commerce; /liliFluent in Italian and English; willing to travel up to 30%. /li /ulh3EXPECTED OUTCOMES: /h3ulliMeet or exceed the target every quarter; /liliBecome a fundamental part of the Italian team and help the company grow; /liliStrengthen Scalapay's position in the Country; /liliMake Scalapay number 1 priority for the top 30 merchants in Italy; /liliFoster a positive and inclusive team culture within the local team, encouraging collaboration, innovation, and a strong sense of ownership. /li /ulh3WHY YOU SHOULD JOIN SCALAPAY: /h3ulliAttractive packages based on skills and experience - the salary band we have for this position is an Overall Total Earning between 65'000€ and 75'000; /liliInternational environment with significant challenges to be met every day; /liliLots of opportunities to work with a team of industry leaders who are focused on delivering products that offer exceptional user experiences; /liliPersonalized support to accelerate your professional growth and take ownership of the products you deliver: we want to help you grow! /li /ulh3HIRING PROCESS: /h3ullistrongInitial Chat: /strong A brief conversation with our Talent Acquisition team; /lilistrongHiring Manager Interview: /strong A deep dive into your experience and motivation for the role; /lilistrongCase Study: /strong A skills-based test with a debriefing session involving key stakeholders, conducted in our Milan office; /lilistrongFinal Chat with Simone (CEO): /strong An opportunity to discuss Scalapay's values and assess cultural alignment. /li /ulpemstrongSuper Pro tip: /strong /em we know that application processes can be scary and frustrating but... we look for talent, not people that tick all our boxes. /ppemWe believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation. /em /ph3Apply for this job /h3 #J-*****-Ljbffr