Business Operations Executive, Mobile Business

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/86oj26

pChina Mobile International Limited (CMI) is a wholly owned subsidiary of China Mobile.
To meet the growing demand in the international telecommunications market, CMI has expanded its footprint in 40 countries and regions.
Leveraging the strong support by China Mobile, CMI provides comprehensive international telecom services and solutions to enterprises, carriers, and mobile users.
/p h3Job Purpose /h3 ul liResponsible for daily operation of mobile business, including sales operation, logistic support, customer services support and billing operation.
/li /ul h3Job Functions Required Skills / Knowledge /h3 ul libSales Operation /b - Assist sales team in different operation including but not limited to sales report management, stock forecast and preparation, sales fulfillment, target achievement report, etc /li libMarketing Support /b - Working closely with Business Development team and HQ, support in different marketing activities including but not limited to Marketing Events Management, Marketing Material Preparation and Social Media Support.
/li libCustomer Billing Support /b - Act as second tier support, assist customer service hotline in any escalated cases handling.
Coordinate with network partner on different operational issues and workflow enhancement.




Assist in different billing logistic and operation /li libProcess Management /b - Setup and enhance workflow and process to ensure the operation is comply with different company policy /li libReporting /b - Assist the team in preparing different management report.
Working closely with product team to feedback any area for improvement, especially from local operation perspective /li /ul h3Job Requirements /h3 ul liDegree holder in Business Management or Marketing /li liFirst experience in telecommunication industry /li liExperience gained from Mobile Network Operator is highly preferred, especially with experience working in multiple operational functions within the operator /li liExperience in operation support function is definitely an advantage /li liBasic knowledge of mobile network.
Basic understanding in logistic management / customer services support is also needed.
/li liProficient in MS Office, knowledge in Visio is definitely an advantage /li liPassion to make a difference, self-motivated, detail minded and high accuracy standards /li liGood interpersonal skill /li liPositive, confident, presentable and with an ability to listen and articulate /li liProficiency in Italian, English with Mandarin / Cantonese an add-on /li /ul #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/86oj26