Engineer

01 ott - Brindisi
Trigyn Technologies

Trigyn has a contractual opportunity for a M365 Engineer.
This resource will be working at the client site in Brindisi, Italy.
Job Description:
The consultant is expected to bring specialist or expert-level proficiency to deliver on-going support and administration of Microsoft 365 services, including Exchange, SharePoint, Teams, Entra ID and other related messaging and collaboration systems in the enterprise environments.
The incumbent will work under the direct supervision and guidance of the DSM Team Lead, and in close collaboration with other DSM members and units.
Scope of Work / Duties of Consultant:
Provide M365 tenant global administration and management;
Administer the M365 tenant and Entra ID global policies according to the governance and best practices;
Administer and configure different M365 products like Exchange Online, OneDrive for Business, Defender, Purview
Administer and manage provisioning and life cycle of Entra ID objects including members, guests, security groups, roles, enterprise applications, mail objects, M365 licenses provisioning and deprovisioning
Manage mail routing and message hygiene, anti-malware and anti-spam protection, quarantine and mail relay
Implement, manage and troubleshot online email archives and archiving and compliance policies, Persistent On hold and Advanced e-discovery functionalities and perform data recovery
Perform advance message tracking and non-delivery troubleshooting
Manage identity security policies including Defender for Identity, SSO and MFA, Conditional Access policies configurations, RBAC control
Configure and manage the Identity Governance features like entitlement management, PIM, access review
Assist in responding to M365 related queries from end users in remote locations.
Participate in the "on call" roster (for support outside of working hours)
Perform other duties, as required
Required Technical Skills:




At least 4 years of experience in managing, operating, and maintaining a large, multi-site and complex email and identity infrastructure.
At least one year of experience working with customers on Cloud and M365 specific solutions and deployments.
Excellent knowledge of Microsoft Exchange Online, MS Defender, Purview and others.
Excellent knowledge of MS Entra ID Identity in a complex environment (Entra Domain Services, B2B/B2C, Identity Protection, Identity governance, SSO, MFA, application registration, etc.).
Very good knowledge in scripting, in particular PowerShell scripting and MS Graph to automate processes in Entra ID, MS Exchange Online and other M365 components.
Exposure in migration projects from on-premises systems to Microsoft 365 and/or tenant to tenant migration and related integration features.
Excellent knowledge of English (both written and verbal).
The resource SHOULD have the following skills and experience:
Exposure in Information Technology Service Management System (ITSM: ISO *****), ITIL framework and other industry standard related best practices.
Good understanding of Management and Monitoring tools such as SCOM.
Required Soft Skills:
Customer facing experience and oral communication skills
Ability to write documentation & reports
Ability to grasp complex concepts, logical and analytical approach to solving problems
Ability to work under pressure and with minimum supervision
Good interpersonal skills and ability to work in a team of diverse skills
Willingness to improve knowledge and skills and learn new technologies
Desirable certifications:
Microsoft 365 Certification(s)
Other related Microsoft Certification
ITIL certification
TRIGYN TECHNOLOGIES is a multinational IT services company with resources deployed in 28 countries.
TRIGYN is an ISO ****:****, ISO *****:**** (ISMS) and CMMI Level 5 certified company.
TRIGYN has offices in the United States, Canada, Switzerland and India.
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