Client Support Agent-Italy
Pubblicato il 03-10-2026 - xperiencexscapetravels in Bologna
About the Role: Xperience Xscape Travels is seeking motivated individuals to join our team as Client Support Agent . In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance. You do not need prior travel industry experience — we provide complete training to help you succeed.
If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you.
Key Responsibilities
- Assist clients with travel questions through email, chat, or phone
- Provide basic travel information such as destinations, accommodations, and requirements
- Support booking modifications, cancellations, or updates
- Gather traveler preferences to help plan vacations
- Send confirmations, itineraries, and follow-up messages
- Take notes and maintain accurate records
- Provide friendly,
professional customer service
- Learn and use the travel tools provided during training
What We’re Looking For
- No experience required — beginners welcome
- Full training provided
- Strong verbal + written communication
- Comfortable using email and basic computer tools
- Organized, reliable, and detail-oriented
- Positive attitude and willingness to learn
- Passion for travel or helping others
Benefits
- 100% remote — work from anywhere
- Flexible schedule (perfect for students or parents)
- Full training included
- Travel discounts & industry perks
- Supportive team culture
- Growth opportunities
- No sales quotas or cold calling (unless you choose a sales-focused title)
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