Customer Support Specialist - Greece

01 ott - Bologna
Cross Border Talents

pJob Title: Customer Support Specialist (Remote / On-site) - Greece /ph3Languages Required: /h3ulliItalian + English /liliFrench + English /liliPortuguese + English /li /ulpLocation: Athens, Greece On-site or Remote (within Greece) /ph3About the Role: /h3pWe are looking for motivated and customer-oriented Customer Support Specialists fluent in English along with one of the following languages: Italian, French, or Portuguese.
In this role, you will assist international clients via chat, email, and phone, providing top-tier service and issue resolution.
/ph3Key Responsibilities: /h3ulliHandle customer inquiries efficiently through phone, email, and live chat in your assigned language and English.
/liliProvide accurate information and troubleshoot issues regarding customer accounts, services, or products.
/liliMaintain high customer satisfaction by resolving inquiries in a timely and professional manner.
/liliCollaborate with team members and internal departments to collaborate with complex cases.




/li /ulh3Requirements: /h3ulliFluency (C1/C2) in Italian, French, OR Portuguese.
/liliProfessional working proficiency B2 in English.
/liliStrong communication and interpersonal skills.
/liliBasic computer literacy and ability to adapt to new software tools.
/liliPrevious experience in customer support or call centre operations is a plus, but not required.
/liliEligible to work in Greece (EU citizenship or valid work permit).
/li /ulh3What We Offer: /h3ulliCompetitive salary package + language bonuses.
/liliFlexible work arrangements (On-site in Athens or Remote options).
/liliRelocation support package for candidates moving to Greece (if applicable).
/liliComplete training and onboarding program.
/liliOpportunities for career growth in an international environment.
/li /ul #J-*****-Ljbffr

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