Customer Solutions Engineer
Pubblicato il 03-10-2026 - Allison Off-Highway Drive & Motion Systems in Italia
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Position summary
As core assignment, the employee will be responsible for selecting the proper driveshaft(s) based on customer needs and requirements. He/she will also be responsible to size the power generation and distribution system in powertrains considering the specific drive cycle.
Main responsibilities
- Customer technical interface: he/she is the main (single) technical interface with the customer. He/she is the customer technical reference during the development of new projects,
answer customer questions and leads the problem solving.
- Application analysis: starting from the customer requirements, the application knowledge and the customer needs, identifies, calculates and selects the best technical solution(s) to be offered to the customer. Manages the technical presentations to the customer and interacts with Sales and Product Management functions.
- Powertrain solutions: in case of powertrain systems (e.g. multiple and interconnected HW and SW elements), he/she is responsible to collect and manage the customer requirements, communicate the requirements to the Product and System Engineering and verify the requirements are met on the final machine.
- Continuous improvement: contributes to improve the calculation tools, the processes, the documentation, the vehicle and application knowledge.
- Customer visits: attends meeting at customer site and machine check-out. If n