Full Time
Pubblicato il 03-10-2026 - Altro in Italia
Key Responsibilities Customer Service Provides SMART customer service through the execution of Lowe's customer service policies, procedures, and programs
Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
Supports checkout, fulfillment, and customer assistance needs throughout the store
Pulls, stages, and prepares customer and contractor orders accurately and efficiently
Use power equipment and store technology safely and effectively to move, stage, and load merchandise
Supports large order fulfillment while maintaining product quality and accuracy
Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot
Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection
Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
Communicates all stock, special order merchandise, product features, application, warranty, and Lowe's program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed.
Follows all Lowe's safety policies and procedures, including proper use of power equipment, spotters and safety devices
Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival through order completion
Proactively engage Pro customers while assisting with loading, staging, and order fulfillment
Remains visible and available to support customers in the Pro loading area, including under the Pro canopy
Responds quickly to customer loading requests and helps ensure efficient service for large or complex orders
Builds relationships with repeat Pro customers and supports enrollment in MyLowe's Pro Rewards and P