03 ott - Molinella
Webasto
Job Description
Warranty administrator and Technical Support (f/m/x)
Make individual mobility more enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience – for a safe and sustainable future. We bring joy to mobility – are you in?
You can look forward to these exciting tasks:
- Manage warranty and 0 Km requests from aftermarket and OE customers
- Manage analysis and reporting related to warranty and 0 Km materials
- Contribute to the telephone support service by providing technical support via phone/email for the entire range of Webasto products
- Actively collaborate with internal departments (R&D;, Quality, Sales)
to analyze technical issues and customer service requests
- Perform interventions at customer locations
This is what you bring to us:
- High school diploma, preferably in mechanical or electrical subjects
- Knowledge of MS Office (Excel, Word, Outlook), Internet Explorer, and, if possible, SAP
- Knowledge of the English language
- Analytical mindset and attention to detail
- Ability to work in a team, results-oriented, and customer-focused
Applications from qualified individuals with disabilities are expressly welcome.
Our contact:
(email hidden)
Get to know us here and find out why we are passionate about attracting talent to Webasto.
We look forward to receiving your online application!
Benefits
Optimal Organization
Work Life Balance
Career & Developement
Health & Care
Work Culture & Environment
Additional Benefits
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