Dispatch Team Lead
Pubblicato il 03-10-2026 - Jd.Com in Milano
JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.
Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.
Context of the Position
As part of our strategic international expansion, JD Logistics is establishing its core infrastructure within the Italian market. This is a greenfield deployment phase, which requires our founding leadership team to manage high operational fluidity, establish local processes from the ground up, and translate centralized global capabilities into localized execution.
This position is designed for an agile,
data-driven transport professional who will take control of our real-time dispatch desk, ensuring that every vehicle movement across our Milan network is optimized for cost, timing, and capacity from Day One.
The Mission & Core Scope
- The Mission: Establish, lead, and run the 24/7 transportation dispatch and routing operation, ensuring seamless middle-mile execution between ports, the main fulfillment centers, and last-mile delivery stations.
- The Scope: You will directly manage the dispatching team and routing analysts, oversee real-time scheduling, coordinate carrier departures/arrivals, and solve immediate transit bottlenecks across the Milan regional network.
Crucial Expectations & Performance Targets
To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:
- Dispatch Desk Archit