Junior Customer Care Specialist

03 ott - Milano
Lexroom

At Lexroom , we set the bar for legal AI—clear, fast, and built for trust.

In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe.

Our mission is clear: make the law faster, clearer, and more reliable , giving lawyers, law firms, and companies the time and confidence to focus on what truly matters.

We’re scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact.

Today, Lexroom is a trusted partner , shaping the future of legal AI with discipline and purpose.

Why Lexroom ?
- Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
- Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.
- Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.

At Lexroom, we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation,



a new standard for the legal world.

Your Key Responsibilities

Support Lexroom’s customers across chat, email, and calls — your entry point into Customer Care, working closely with senior teammates to triage, prioritize, and resolve requests.
- Build your skills day by day: shadow experienced colleagues, take ownership of simpler cases as you grow, and work toward managing your own portfolio of customers.
- Bring curiosity and energy to the team — ask questions, share what you learn, and help us keep improving how we support our customers.

What You’ll Bring
- You are fluent in English — comfortable reading, writing, and communicating in a professional context.
- You don’t need prior work experience: we’re looking for the right drive and mindset, not a specific background.
- You have a proactive, hands-on attitude , love solving problems, and want to grow inside a fast-growing startup.
- You’re a fast learn

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