Training Operations Specialist
Pubblicato il 03-10-2026 - Maka Language Consulting in Milano
Maka is a corporate learning company supporting international organizations with high-quality coaching, courses, and workshops. Our mission is to help global teams grow, communicate effectively, and perform at their best. We are looking for a motivated Training Operations Specialist to join our team and support the delivery of exceptional learning experiences.
About the Role
As a Training Operations Specialist, you will play a key role in coordinating learning programs, ensuring smooth operations, and supporting clients throughout the entire process. This is a junior-level role ideal for someone organized, proactive, and eager to grow in the corporate learning and professional development sector.
You will collaborate closely with trainers, coaches, clients, and our internal team to ensure each program is delivered efficiently and with excellent service.
Responsibilities
Program & Course Coordination
- Organize and schedule coaching sessions, courses, and workshops
- Coordinate calendars, instructors, client materials, and logistics
- Monitor program progress and ensure smooth delivery
Client Support & Communication
- Serve as a point of contact for client requests
- Support participants with information, materials, and scheduling
- Assist during client visits and events
Operational & Administrative Support
- Manage documentation, data entry, and internal tracking
- Prepare proposals and service outlines
- Support billing and reporting processes
- Assist in general business operations and office organization
Event & Workshop Support
- Help prepare learning materials and event setups
- Support onsite and online events
- Attend external events representing the company
Requirements
- Strong organizational and multitasking skills
- Excellent communication skills in Italian and English
- Customer-service mindset with a proactive attitude
- Comfort with digital tools and platforms
- Attention to detail and willingness to learn
- Previous experience in admin, coord