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Field Service Engineer

Pubblicato il 03-10-2026 - Hitachi in Pavia

Overview
In this role you will perform service site activities on transformers, delivering quality customer service and ensuring safety and compliance. You will work closely with the customer and cross-functional teams to identify service needs and new opportunities. The position combines hands-on installation, commissioning, maintenance, and problem analysis to keep equipment reliable. You’ll operate across installation, maintenance, oil treatment, and accessories, contributing to customer satisfaction and service growth. This is a field role with travel across Italy, offering impact on operations and safety standards.

Retribuzione / Benefits
- Health Insurance
- Pension Fund
- Welfare
- Well-being platform
- Family Care Benefits
- Partnerships (gyms, sports centers, stores)

Responsabilità
- Perform installation and commissioning of equipment and routine maintenance on-site
- Diagnose technical issues and analyze root causes in service categories




- Conduct low voltage site tests and electrical cabling for new accessories/digital devices
- Maintain customer relations and identify internal sales opportunities
- Coordinate materials and equipment availability; prepare and sign customer documents
- Report work completed and follow up as needed; provide recommendations to prevent recurrence
- Troubleshoot simple equipment failures and propose operational improvements
- Apply safety and environmental guidelines; coordinate subcontractors when needed
- Report unsafe practices and incidents in a timely manner

Requisiti fondamentali
- Electrical Technical diploma
- Fluent in Italian and English
- 5+ years of experience in a role within the transformer field
- Willingness to travel 100% within Italy
- Flexibility
- Independence
- Problem solving
- Electrical testing at site
- Installation and Commissioning
- Oil treatment and accessories replacement

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