Founding Account Executive
Pubblicato il 03-10-2026 - Octocom in Palermo
About Octocom
We're building the AI customer support layer for e-commerce.
Every day, support teams spend thousands of hours answering the same questions: Where is my order? How do I return this? Which product should I choose? Can I change my delivery address?
That work no longer needs to be manual.
Octocom's AI handles these interactions independently across chat, email, and phone — from order tracking and returns to product guidance, delivery questions, and order changes.
The result: faster response times, lower support costs, and a better customer experience.
In 2025, we grew 10x. We're now on track to surpass $5M in revenue in 2026 — and we're building toward $30M+ in 2027.
We move fast, take ownership, and keep things direct: few meetings, no politics, clear responsibility, and honest feedback.
Join us now and help build one of Europe's fastest-growing AI startups.
Your Role
You'll own Octocom's expansion into Italy.
This is not a traditional Account Executive role where you inherit an existing pipeline and sales playbook.
You'll effectively be the founding commercial person for the Italian market — winning customers, building local relationships and partnerships, and figuring out how we scale from there.
You'll work directly with the founders and have significant ownership over our Italian go-to-market strategy.
What You'll Do
- Build pipeline from scratch: identify and contact high-potential Italian e-commerce companies, start conversations, and create qualified opportunities.
- Run the full sales cycle: lead discovery, demos, proposals, negotiations, and closing.
- Win customers: turn opportunities into successful long-term accounts.
- Build local partnerships: identify agencies, technology partners, e-commerce platforms, and other channels that can accelerate our growth.
- Stay close to customers: support early onboarding, understand their needs, and bring market feedback directly into our product and strategy.
- Create the Italian playbook: test different