Freight Forwarding Operations Manager – Relocation to India
Pubblicato il 03-10-2026 - Savino Del Bene in Roma
Operations Manager – Global Freight Forwarding & Execution_Relocation to India
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Location:
Florence, Italy (HQ Onboarding) Mumbai, India (Relocation)
Department:
Global Operations & Supply Chain
Reporting To:
Director of Operations, India
Contract Type:
Full-time, Multiyear International Assignment (Renewable)
About the Role
The role of Operations Manager will oversee local and international freight execution. Following a structured onboarding period at our Global HQ in Florence, Italy, you will relocate to Mumbai to lead end-to-end Air & Ocean import/export operations, optimize logistics workflows, and manage local operational teams.
Key Responsibilities
Operational Leadership:
Oversee daily Ocean & Air freight movements, ensuring high service levels, optimal transit times, and flawless execution from origin to destination.
Carrier & Vendor Management:
Negotiate operational terms, allocate volume across ocean liners and airlines,
and audit performance against service-level agreements (SLAs) with drayage, customs, and warehousing partners.
Process Standardization & Compliance:
Implement local SOPs, enforce strict compliance with international transport regulations, customs requirements, and Incoterms 2020.
Escalation & Exception Management:
Serve as the senior point of escalation to resolve supply chain disruptions, port congestion, routing issues, and operational bottlenecks.
Performance Metrics & Systems:
Track operational KPIs (file profitability, dwell time, carrier compliance) and maintain absolute data integrity within the TMS platform.
Onboarding & Relocation Structure
Phase 1: HQ Integration (Months 1–3 | Florence, Italy)
Immersive training on company operational systems, global control tower frameworks, standard operating procedures, and cross-functional alignment.
Phase 2: Operational Deployment (Month 4 Onward | Mumbai, India)
Relocate to Mu