Account Manager
Pubblicato il 03-10-2026 - BKN301 in Muggiò
Who We Are
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At BKN301, we build fintech solutions that enable banks, fintechs, and merchants to grow and innovate across emerging markets.
We're a London-based financial technology group, with offices in Milan (Italy), Doha (Qatar), and San Marino, and an international footprint that's rapidly expanding.
We move fast, think globally, and act as one team — transforming ideas into real, scalable fintech solutions every day.
Why Join Us
Joining BKN301 means becoming part of a fast-growing international fintech, where technology and people evolve together.
Here, every idea counts: you'll have a tangible impact on strategic projects, learn continuously, and help build something meaningful from the ground up.
You'll join a company that values each person's contribution, gives space to experiment, and promotes an open approach to innovation — because our success comes from the people who make it possible.
Your Role
As an Account Manager,
you'll be the primary bridge between BKN301 and its existing client portfolio — combining commercial strategy, direct sales, and relationship management to drive client retention, satisfaction, and long-term revenue growth.
You'll work closely with cross-functional teams to ensure seamless delivery and act as the internal advocate for your clients across markets.
A few examples of your responsibilities
- Analyze client needs to introduce new products, higher tiers of service, or complementary solutions that drive account growth through upselling and cross-selling.
- Manage the full lifecycle of client agreements, proactively negotiating contract renewals to prevent churn and secure predictable, recurring revenue.
- Own and deliver on key financial metrics tied to your portfolio, including Net Retention Rate (NRR), total account volume, and upselling quotas.
- Act as the internal advocate for the client, collaborating with Cus