Application Engineer
Pubblicato il 03-10-2026 - Sma in Venezia
Application Engineer (m/k)Azienda : Sma, Llc Tipo Lavoro : Tempo pieno Italy
Descrizione Lavoro - Application Engineer (m/k)Currently we are looking for:
Purpose of the position:Ensuring stable and efficient software deployment as well as qualified second-level support for client applications. This role combines technical packaging expertise with in-depth troubleshooting in daily IT operations.
Your role:Application Packaging & Deployment
- Packaging applications (MSI, EXE) for distribution via Microsoft Intune
- Creating .intunewin packages using the Microsoft Win32 Content Prep Tool
- Defining installation and uninstallation routines and detection rules
- Planning, testing, and rolling out software packages
- Maintaining and updating existing applications
2nd Level Support – Client Applications
- Analysis and resolution of incidents related to client software
- Troubleshooting installation and runtime issues
- Evaluation of logs and performance of root cause analyses
- Supporting 1st Level Support with more complex issues
- Communication with softwareprovidersand internal stakeholders
Cross-functional tasks
- Documentation of packaging, solutions, and processes
- Contribution to the optimization of deployment and support processes
Location: Opolska, Kraków
What we require:
- Degree in Information Technology or equivalent qualification
- Several years of experience in software packaging and IT support
- Application Packaging & Deployment (MSI, EXE, Intune)
- Software Distribution and Packaging in Enterprise Environments
- Troubleshooting Client Applications and Deployment Processes
- Microsoft Intune
- Windows Installer (MSI), silent installations, and deployment processes
- Strong knowledge of Windows client operating systems
- Experience with PowerShell or other scripting languagesis a plus
- Proficiency in English min. B2 (C1 is a plus)
- German languageB2
- Analytical thinking and the ability to work in a structured and independent manner
- Strong organization