Leader, Home Delivery
Pubblicato il 03-10-2026 - Restoration Hardware in Mariano Comense
Description
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
RH is seeking a Leader, Home Delivery to lead the execution of our home delivery experience across an assigned market. This role is responsible for delivering operational excellence across warehouse and delivery functions, ensuring every client interaction reflects the quality and service expected of the RH brand.
As a leader of people and process, you will elevate performance through clear direction, strong partnerships,
and a commitment to continuous improvement—bringing together teams, systems, and service providers to deliver a seamless and first-class client experience.
YOUR RESPONSIBILITIES
- Lead home delivery center operations, ensuring excellence across warehousing, inventory, and final-mile delivery
- Deliver a home delivery experience that reflects the quality, care, and service experienced in our Galleries
- Lead, coach, and develop teams to drive accountability, engagement, and performance
- Oversee daily workflow, staffing, and resource allocation to meet service, quality, and productivity goals
- Drive performance through consistent review of key metrics, identifying opportunities to improve efficiency and outcomes
- Own operational performance, including cost management, service levels, and delivery quality
- Partner with third-party delivery and logistics providers, ensuring alignment to RH standards and expectations
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