IT Service Desk: Level 2 Support Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8774e8

Ball Corporation is seeking a Service Support L2 Analyst to provide advanced Level 2 IT support for escalated incidents in a global 24x7 environment.
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You will work with Level 1, Level 3, and IT teams to ensure timely resolution and improve IT services and knowledge management. xivgfpx
The role requires 3+ years in IT Service Desk, strong Windows and networking knowledge, and experience with ticketing systems.
English proficiency is essential, Portuguese a plus, with a focus on professional communication

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8774e8