Head of CRM

03 ott - Milano
Pillar

About Pillar
Legga la panoramica di questa possibilità per capire quali competenze sono richieste, incluse le soft skill pertinenti e la padronanza di pacchetti software.
Pillar is an Italian startup founded on February 13, 2025. In less than a year, we raised €15.2 million to revolutionize the construction industry, and we are growing fast. Our mission is to rebuild its foundations. Our ambition is to manage 1 in 3 construction sites in Europe. We are Italian, but with a European vision
The Italian construction industry is the backbone of the country's economy, involving nearly 5 million people, yet it is still managed with outdated tools.
Pillar was built to solve this problem at its root. We have built an all-in-one platform that allows construction companies to oversee every job site and monitor profitability in real time.
Why Join Us Now
We are a sales-driven B2B SaaS business today, and HubSpot sits at the centre of almost everything: how leads come in, how they're worked, how customers are retained, how the business is measured. As we scale, more products,



more teams touching the same system, the cost of an under-owned CRM compounds fast: broken attribution, inconsistent data, automations built by five different people with five different logics, sales and marketing arguing about whose numbers are right.
This is a hands-on, technical, and strategic role and a founding one. You'll be the first hire on CRM, which means you'll be the one building workflows, custom properties, integrations, and reporting yourself from day one. As scope grows, you'll also be responsible for building the team around you, but the first chapter of this role is entirely hands-on.
What You'll Do
In practice:
Platform ownership & architecture
- Own HubSpot's full architecture: object model, properties, pipelines, permissions, and data hygiene standards.
- Define and enforce data governance: naming conventions, required fields, deduplication logic, lifecycle stage definitions.
- Build an

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