Key account manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/877gok

Role Overview
To achieve revenue targets through the retention and growth of existing customers (T1, T2, T3) and hunting prospects. Is field based. Sales Identify new clients and qualify new opportunities Identify key contacts within existing accounts; cross selling and upselling accordingly Develop and maintain account plan to support revenue goals and objectives Build and implement an effective contact strategy Processes Understand Experian's proposition and be able to articulate this in the context of the client/s requirements.
Have broad knowledge of the market we operate in and our competitors Client Forecast accurately and consistently on a monthly basis and effectively manage client debt Operational Ensure all KPIs surrounding client contact, retention, and growth are met. Customer Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do. Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making.




Deliver great clients and consumers service and seek to exceed client / consumer expectations. Regulatory, Governance and Control Adhere to all regulatory requirements within role responsibility and Pro-actively identify risks and make recommendation to mitigate these. Understand and adhere to specific regulatory obligations and company policies and procedures. Performance Management Understand and participate in Elevate Performance ensuring stretching personal objectives, a personal development plan and regular self and team feedback.
Comply with the Training and Competency requirements and complete required training in a timely manner. Knowledge, Skills and Experience Drive, determination and the ability to self-motivate Ability to build and sustain effective business relationships Fluency in data, analytics and business process management Proven ability to articulate complex propositions in terms of business value Excellent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/877gok