Night Auditor
Pubblicato il 03-10-2026 - Ash World in Venezia
The Opportunity
We are seeking a Night Auditor to be the calm, capable presence at our front desk overnight. They are equally adept at balancing the books, welcoming late-arriving guests, and keeping watch over the hotel while the rest of the property sleeps. In this role, you are responsible for closing out the day's financials, running the night audit process, and serving as the primary guest service contact during overnight hours.
The ideal Night Auditor is independent, detail oriented and unbothered by working while most people are asleep. They move comfortably between precise, methodical audit work and warm guest interactions — checking in a late flight arrival with the same genuine hospitality as a midday agent, then quietly running reports and reconciling accounts once the lobby goes quiet. Trustworthy and alert, they take real ownership of the property overnight.
Key Responsibilities
· Perform the nightly audit, balancing all revenue centers (front desk, cafe, bar)
reconciling daily transactions
· Run and distribute end-of-day reports for hotel leadership
· Process room charges, adjustments, and folio corrections accurately in the PMS
· Complete check-ins, check-outs, and reservations for overnight and early-arrival guests
· Answer phones and respond to guest requests promptly and courteously throughout the overnight shift
· Conduct periodic walk-throughs of the lobby and public areas to monitor safety and security
· Serve as the primary point of contact for guest emergencies or unusual situations overnight, following established protocols
· Prepare the front desk and lobby for the morning shift, including reports, cash drawers, and handoff notes
· Hand off the a.m. housekeeping staff with arrival, departure and stayover reports for morning preparedness
· Monitor and respond to fire/life safety alarms or building systems per hotel procedures
· Restock front desk and lobby supplies and maintain a clean, organized work area
· Communicate clearly with the morni