03 ott - Italia
Sylvanvale
IT | Head Office
About Us
At Sylvanvale, our purpose is to enable people with disability
to live independently and make choices about the lives they want to
lead. We partner with people, families, employees and communities
to deliver support grounded in our values of belonging, choice,
respect, safety and contribution. Based on our 2026 Staff
Engagement Survey results, Sylvanvale has also been recognised as
one of the winners of the Xref Engage Best Workplace Awards for
2026.
About the Role
Based at our new Head Office in Sutherland, the System
Administrator is responsible for the performance, governance and
continuous improvement of Sylvanvale's business systems, with a
particular focus on Salesforce platform, TechnologyOne and
supporting applications.
Working closely with operational leaders, application owners and
the Head of Technology, you will ensure systems are secure,
reliable and fit for purpose while driving initiatives that improve
efficiency, data quality and user experience across the
organisation.
This is a hands-on role that combines system administration,
reporting, governance, stakeholder engagement and business process
improvement. You will play a key role in ensuring Sylvanvale's
technology platforms support the delivery of high-quality services
and informed decision-making across the organisation.
Key responsibilities include:
- Administer, maintain and optimise Salesforce platform,
TechnologyOne and other business-critical systems.
- Configure system enhancements, workflows, integrations and
automation to improve business processes and user
experience.
- Manage system security, user access, licensing, data
integrity and governance activities.
- Develop reports, dashboards and insights that support
operational and strategic decision-making.
- Provide user support, training and technical expertise
while coordinating system upgrades, testing and continuous
improvement initiatives.
About You
You are a proactive and solutions-focused systems
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