03 ott - Milano
AMIRI
The AMIRI Client Advisor is a key revenue-driving role responsible for delivering exceptional luxury service while developing and managing a high-value client portfolio. As a Brand Ambassador, they represent AMIRI’s values and creative vision, build long-term relationships with local and international clients, and contribute strategically to the boutique’s commercial success.
Job Responsibilities:
- Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high-value transactions and repeat business.
- Own, develop, and grow a robust and high-quality client portfolio, building long-term relationships with top-tier and high-potential local and international clients through proactive clienteling.
- Act as a Brand Ambassador, embodying AMIRI’s image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in-store and off-site.
- Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service.
- Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client’s emotional connection to the product.
- Proactively drive client outreach, follow-up, and appointment-based selling to sustain ongoing engagement beyond store visits.
- Support the boutique’s overall performance by collaborating with Store Management on client matters, high-level selling activities, visual standards, and operational excellence.
Job Requirements:
- 5+ years of experience in luxury retail or high-end client service, with proven success in client portfolio development and retention.
- Demonstrated ability to manage and grow a solid, established client book with repeat and high-value clientele.
- Strong commercial mindset with a consistent track record of achieving and exceeding sales goals.
- Exceptional communication, interpersonal, and relationship-building skills
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