03 ott - Milano
Equinix
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary:
Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
This job is the fully qualified, experienced professional, journey-level position.
Responsibilities
Technical Support
· Responsible for technical specialized repairs on mission- critical datacenter systems requiring sophisticated analytical problem solving techniques to identify cause.
Reporting
· Reviews specialized contractual reports and activities.
Site Maintenance
· Oversees the site maintenance and up keep of IBX infrastructures according to Equinix global standards.
Assess Adherence to Policy
· Ensures all repairs performed on all IBX infrastructure are according to the manufacturer’s guidelines and best practices
Complexity & Problem Solving
· Aids in root cause analysis and in repair of specialized failed critical components.
· Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues.
· Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical
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