Technical Support Expert - Condensate Management

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8787ey

h3Your role /h3 pAt SCB, we don't just solve technical issues. We turn customer challenges into opportunities to improve our products, drive innovation, and create long-term value. /p pWe're looking for a bTechnical Support Expert /b to become a key reference for our Condensate Management portfolio, supporting products such as drains and oil-water separators. In this role, you'll work at the intersection of service, engineering, product development, and customer success, helping us deliver exceptional reliability and performance worldwide. /p pbWhy this role matters /b /p pAs our Technical Support Expert, you will be more than a problem solver. /p pYou will be the voice of the field within our development teams, transforming customer feedback into product improvements and contributing directly to the design of future solutions. /p pYour expertise will help customers operate more efficiently, support our service network globally, and ensure our products continue to set the benchmark for quality and reliability. /p h3What you'll do /h3 pbSolve the toughest technical challenges /b /p ul liAct as the highest level of technical support for complex customer issues. /li liSupport local service specialists around the world and occasionally travel on-site when required. /li liHelp customers quickly return to optimal operation. /li /ul pbDrive continuous product improvement /b /p ul liAnalyze warranty claims, field failures, and connected equipment data. /li liIdentify trends and root causes. /li liLead discussions that improve product quality and customer satisfaction. /li /ul pbInfluence the products of tomorrow /b /p ul liCollaborate closely with engineering and development teams. /li liEnsure serviceability, reliability,



and lifecycle cost considerations are embedded from the earliest design stages. /li liRepresent the service perspective in key development projects. /li /ul pbShare knowledge globally /b /p ul liCreate technical training programs, troubleshooting tools, and learning content. /li liEmpower service teams worldwide with the knowledge they need to succeed. /li /ul pbWork across functions and cultures /b /p ul liPartner with colleagues in engineering, production, marketing, and service. /li liCollaborate in an international environment where ideas and innovation are encouraged. /li /ul h3What makes you successfull /h3 pWe're looking for someone who combines technical expertise with curiosity and a customer-focused mindset. /p pYou likely have: /p ul liA Bachelor's or Master's degree in Engineering, or equivalent experience. /li liStrong technical problem-solving skills and the ability to understand complex systems. /li liExcellent communication skills in English. /li liA collaborative and proactive approach. /li liThe drive to continuously learn and develop. /li /ul pExperience with compressed air systems or air treatment products is appreciated, but your willingness to learn and grow is what truly matters. /p pAre you thrilled by the opportunity,



but you feel you do not meet all the criteria above? We like to interact with bpeople who follow their passion /b and we strongly believe that with a bpositive attitude /b and a bcuriosity mindset /b great thing can be achieved, so feel free to apply and explore further with us this opportunity! /p h3Compensation Agevolazioni /h3 ul liPermanent contract /li liWhite-collar employee, Level B2, National Collective Labour Agreement (CCNL) for the Metalworking Industry /li liThe offered salary starts from€45,000 gross per year, with a higher starting point available for candidates bringing relevant experience and expertise /li /ul h3What's in it for you? /h3 ul libMake a real impact /b /li /ul pYour ideas won't get lost in the crowd. You'll have direct influence on product improvements and future developments. /p ul libGrow beyond your role /b /li /ul pYou'll work in a global organization that offers continuous learning, career development, and international opportunities. /p ul libJoin a culture built on trust /b /li /ul pYou'll become part of a collaborative team where respect, integrity, and mutual support are at the heart of how we work. /p ul libLearn every day /b /li /ul pThis is a role for people who enjoy solving new challenges, exploring new technologies, and constantly expanding their expertise. /p h3Job location /h3 pAt our company we have more than 25 years of experience in developing condensate management solutions and since three years we are part of the Atlas Copco Group. /p pWe are based in Italy, in the vicinity of Cuneo, in the region of Langhe and close to the magnificent Alps. /p h3Uniting curious minds /h3 pBehind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them. /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8787ey