Sales Support Specialist

03 ott - Italia
Iff-c92e5b82

Job SummaryLeagel S.r.l., A leading company specialized in the production of ingredients for the ice cream and pastry industries. Join our Commercial Office team as a Sales Support Specialist, Italian Market, where you will play a key role in ensuring an excellent customer experience and supporting commercial success. In this position, you will manage customer orders, quotations, contracts, and master data while acting as the primary liaison between customers, sales teams, logistics, and internal departments. The ideal candidate is detail-oriented, customer-focused, and thrives in a collaborative, fast-paced environment. This is an excellent opportunity to contribute to a growing international business while developing your career in sales support and customer service.Where You'll Make a DifferenceManage and process customer orders accurately and efficiently throughout the order lifecycle.Coordinate with Quality, R&D;, Administration, and Logistics teams to ensure seamless order fulfillment.Create, update, and maintain customer master data in internal systems.Prepare, review,



and issue quotations, contracts, and sales-related documentation.Monitor customer requests and provide timely support to ensure high levels of customer satisfaction.Validate order details, pricing, and delivery requirements before processing.Collaborate with the sales team to support commercial activities and customer relationships.Track shipments and coordinate delivery schedules with logistics partners.Serve as a key point of contact between customers and internal stakeholders.What Makes You the Right FitPrevious experience in a Sales Support, Customer Service, Order Management, or similar commercial role.Strong organizational skills with excellent attention to detail.Ability to manage multiple priorities in a dynamic environment.Customer-focused mindset with strong communication and interpersonal skills.Proficiency in Microsoft Office applications, particularly Excel and Outlook.Fluent Italia

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