Restaurant Operations - Milan

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/87a9zu

h3About Us /h3 pTebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. /p pFounded by Arnout Schuijff, co‑founder of Adyen, and backed by €50 million in funding from Index Ventures CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Spain and more countries soon, love running on Tebi. /p h3About the Role: /h3 pWe’re looking for a true startup Operations person. Good onboarding is what makes our merchants set up for success. From the first meeting, the go‑live to working and growing together - this person will own the onboarding process and make it all happen. This role is for someone who likes working with the product, becoming an expert in it and teaching others. /p pYour day‑to‑day will be a mix of hands‑on ops, project management, customer communication and problem solving. We are reshaping the future of hospitality tech, and this role is at the forefront of it. /p h3What You’ll Do: /h3 ul liRun restaurant onboarding: train, connect and implement together with the restaurant team /li liProblem‑solve for our merchants on the ground while running live operations /li liSupport restaurants after the go live and make sure that Tebi adds value to their business long‑term /li liFind opportunities for improvement in our process, materials and systems /li liContinue investing in our relationship with our merchants to make sure they are happy with our product and growing as a business /li liIdentify product and process gaps and bring it to internal central teams such as product, engineering and central operations /li /ul h3What You’ll Need:



/h3 ul liYou are a creative problem solver who enjoys interacting with hospitality businesses /li liYou are empathetic towards our merchants and curious about their business /li liYou can juggle multiple things at once and bring structure /li liCurious about the product, want to be an expert in Tebi system and can apply your knowledge /li liGood communication - you are great at proactive contact and managing expectations /li liBeing comfortable with high‑pace environments: both the hospitality flow and the startup day‑to‑day /li liInterest in data, process improvement and automation /li liFlexibility in working hours that fit our merchants’ needs and ensuring a healthy balance /li liAt least 2‑4 years of experience in hospitality, early startup operations, fast‑paced account management or customer operations /li liYou are comfortable working in both English and Italian /li /ul pIf this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: /p h3Benefits: /h3 ul liStart-up Equity /li liCompetitive Salary /li liFlexible Time-off /li liTeam events /li /ul h3What is Restaurant Software? /h3 pRestaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. /p pFrom buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. /p h3How We Use AI At Tebi /h3 pWe use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. /p pAt Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it. /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/87a9zu