Client director, fsi
Pubblicato il 03-10-2026 - Servicenow in Italia
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey.
Join us as we pursue our purpose to make the world work better for everyone. Service Now is seeking a strategic, results-driven Client Director to manage a few strategic accounts in the FSI sector. In this role, you will own the end-to-end commercial health, relationship management, and growth of a dedicated portfolio. You will act as a trusted advisor to C-level executives, aligning our Saa S platform with their core business goals to drive high adoption, secure renewals, and expand annual recurring revenue.
You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.
What you get to do in this role: Provide strategic leadership and partnership to clients, serving as the relationship manager between your customers and Service Now Work with other Service Now teams to develop Service Now solutions based on each customer's strategic outcomes while leading large virtual teams Oversee growth of global accounts, including development and deployment of worldwide resources Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to Cx O level Develop a clear roadmap and building capabilities across our clients and Service Now teams to promote an outstanding customer experience Achieve financial targets set out for the assigned clients, including Licenses,