04 ott - Roma
GrowthLoop
Customer Architect (Marketing Analytics & Experimentation)
Customer Solutions Group · Full-Time · Remote, United States
We're looking for a Customer Architect who brings marketing analytics expertise to the customer relationship. The best partners to our enterprise teams are practitioners who understand the data challenges these marketers are trying to solve. In this role, you'll partner with AI-forward enterprise teams as they build on GrowthLoop’s platform and own both the technical relationship end-to-end, from kickoff through expansion.
What You'll Do
Customer Onboarding & Implementation
You'll lead end-to-end onboarding projects for enterprise customers, from pre-kickoff technical discovery through first value milestone and go-live. That means owning the technical implementation of GrowthLoop across cloud data warehouses (BigQuery, Snowflake, Redshift, Databricks), destination integrations, and data modeling. You'll build and maintain the artifacts that make these projects run: project Gantt charts, kickoff decks, use case trackers, and data workshop materials.
And you'll use AI to make all of it faster and sharper than any traditional implementation.
Marketing Analytics & AI Enablement
You'll be a hands-on analytics partner to your customers, digging into their data to answer the questions their marketers actually care about: which audiences to target, how a campaign is doing, and what a channel is really worth. You'll put causality to work, helping them move from guessing what drives behavior to knowing which actions change it. You'll set up agentic workflows for audience ideation, campaign optimization, and performance analysis that cut their reliance on engineering. And you'll keep up with what's new in AI and martech, and bring it to your customers before they think to ask.
Technical Account Management
Once a customer is live, you'll stay their technical point of contact, and partner closely with other Customer Architects on the account side, from b
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