Education Services Operations Specialist

04 ott - Italia
Altro

In This Role, Your Responsibilities Will Be: Develop and execute regional Education Services business strategies that support sustained growth and profitability.
Own and achieve revenue, bookings, margin, utilization, and customer engagement objectives for the assigned region.
Identify new market opportunities, customer segments, and expansion strategies to increase adoption of training and certification programs.
Drive pipeline development, forecasting activities, and performance reviews to ensure business objectives are met.
Partner closely with Sales, Customer Success, and Business Unit teams to position Education Services as a strategic component of customer success initiatives.
Support strategic account planning and collaborate on opportunities that drive training attachment and expansion revenue.
Build trusted relationships with key customer stakeholders and executive decision-makers.
Present compelling business cases, workforce development solutions, and value propositions to customer leadership teams.
Lead commercial discussions, contract negotiations,



and enterprise training agreements.
Develop, manage, and grow distributor relationships to expand market coverage and business performance.
Establish business plans, performance metrics, and review processes for distributors and channel partners.
Identify, recruit, onboard, and develop Authorized Training Partners across the region.
Monitor ATP performance, quality standards, customer satisfaction, and business outcomes.
Conduct partner business reviews, compliance assessments, and capability development activities.
Influence cross-functional teams and stakeholders to support strategic business objectives.
Provide market intelligence, customer insights, and business recommendations to leadership and partner organizations.
Manage customer concerns effectively, ensuring positive outcomes while maintaining strong business relationships.
Represent Education Services in regional planning discussions and strategic i

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