Team Manager
Pubblicato il 04-10-2026 - Expedia in Roma
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
In the role of a Team Manager, through your passion for the brand and product you will lead your team to deliver exceptional service and will be responsible for maximizing store performance in order to achieve targets and goals in all departments and product categories. Working on the shop floor,
the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients. The Team Manager is responsible for ensuring the team demonstrated exceptional service culture and client experience, representing the brand as a Burberry Ambassador by promoting its values.
RESPONSIBILITIES
Sales Performance & KPIs
- Partnership with store management to enhance sales performance, consistently achieve goals and identify strategies to ensure performance standards are exceeded
- Analyse store performance as well as KPIs, reporting current business trends, as well as competitor performance, to ensure further business growth
- Lead and support all activities to achieve store objectives
- Build and nurture familiarity with the local external environment; customers, personal shoppers, competitors, local events, third parties and talent
- Lead a high preforming customer facing and service orie