Service Coordinator
Pubblicato il 04-10-2026 - Markem-Imaje in Assago
Senior Talent Acquisition Partner at Markem-Imaje, DII (Dover Industries Italy) and Solaris
We are looking for a highly organized and motivated Service Coordinator to manage field service operations, ensuring efficient scheduling, resource optimization, and excellent customer support within a fast‑paced environment.
What you will do:
- Maintain a current and accurate Field Service Technicians planning board in ERP to optimize resource efficiency, availability and customer responsiveness.
- Process installations and repairs requests, ordering parts required and scheduling of related jobs in ERP (SAP) system.
- Process and maintain Service Contract Agreement details, ordering parts required and scheduling of preventive maintenance jobs in ERP (SAP) system.
- Perform duties related to invoice collection; credit validation, obtaining purchase orders and prompt invoicing of completed service notifications.
- Determine service stock availability, control and process advance shipments of service parts.
- Prepare and send quotations for services to customers.
What you need to have:
- 1-2 years of similar experience in a highly demanding and fast paced environment.
- Proven track record in positions with administrative tasks.
- Proven experience of working within SAP environment would be a plus.
- High level of Italian. Able to communicate properly in fluent English, both verbal and written.
- Ability to demonstrate logical thinking process and troubleshooting.
- Good organizational skills and ability to set priorities and manage time effectively.
- Strong interpersonal, customer oriented and relationship management skills.
- Proficient with MS Office, especially Outlook and Excel.
- Ability to work independently.
What we offer:
- Health Care
- Performance based yearly merit increase
- Buoni pasto
- Parking closed to the office and good access by public transport
- Growth opportunities & international environment
You’ll only be the right candidate if you are align