IT Technical Expert

04 ott - Italia
Allianz

Role Purpose

Design, develop, and maintain Allianz Portugal’s Output Management solutions—covering template engineering, document/communication generation services, and integrations with core systems.

As part of our IT team, you will be the subject‑matter expert for Output tools such as OpenText Exstream (or similar CCM solutions) and lead the design, developments and maintenance of our Business documents and communications, as well as support the decommissioning of legacy technologies and continuous search of methods to rationalize template, automate and improve time-to-market.

You will work closely with business analysts, Marketing areas, developers and vendors to secure quality, performance, and regulatory compliance in all customer and operational communications.

As an Output Management Expert, you will design, develop, and maintain enterprise‑grade customer and operational communication solutions. You will act as the subject‑matter expert for CCM technologies—primarily OpenText Exstream—and drive modernization, template rationalization,



and the decommissioning of legacy platforms. You will collaborate closely with Business Analysts, Marketing, Architecture, and vendor teams to ensure high‑quality, compliant, performant, and scalable customer communications across all channels.

Key Responsibilities

1 Template Engineering & Output Development
- Build and refactor templates, rules, and composition flows in Opentext Exstream (or similar CCM), including dynamic sections, conditional content, multilingual variants, and reusable components.
- Maintain and progressively retire or wrap legacy templates and CCM technologies by implementing adapters/migrations, ensuring backward compatibility and clean handovers.
- Implement data mappings, style assets, and page layout logic; optimize heavy/batch artifacts for performance.
- Provide technical direction, review deliverables, and ensure adherence to architectural and quality standards.
- Ensure proper internal documen

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