Clearing Client Readiness junior analyst

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/87ink7

You will primarily be responsible for:
- Acting as the main point of contact for an assigned group of clients, supporting them throughout the project lifecycle from onboarding through to go-live, ensuring a smooth and well-coordinated client journey.
- You will support clients in preparing for implementation and testing phases, including UAT and conformance testing, providing guidance, clarification, and follow-up to help them successfully validate the solution.
- In this role you will also coordinate project-related communications, including regular updates, release communications, and operational messages, ensuring information is clear and aligned across all stakeholders.
- You will work closely with both clients and internal teams by organizing meetings, tracking actions, and helping to resolve issues or questions in a timely and structured way.
- In addition, you will review documentation and specifications, contribute to client readiness activities, and support continuous improvement initiatives aimed at enhancing processes and service quality.

Your profile:




Education & experience
Bachelor’s degree in Economics, Finance, Business Administration or related field.
1-2 years of experience in client services, operations, project coordination, or similar roles (internships and junior profiles are welcome).
Technical skills
- Strong understanding of financial markets or financial services environments
- Familiarity with client service operations and/or CCP environments is an advantage
- Experience with CRM and service management tools
- Interest in technology, project coordination, and operational processes

Soft skills
- Strong attention to detail and analytical thinking
- Excellent organisational and multitasking skills, with ability to manage several projects in parallel
- Strong client orientation and relationship-building skills
- Clear and effective communication skills (written and verbal)
- Proactive problem-solving mindset and ability to work in a fast-pace

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/87ink7