Customer Service Specialist

04 ott - Milano
Chep

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

? Please note that this is a spontaneous application for future opportunities within our Customer Service Department.

? At this stage, no active position is open. Your application will be carefully reviewed,



and you will be contacted should your profile align with upcoming business needs or job requirements.

? In the event that your profile does not currently match our needs, your application may be declined; however, your details will be securely retained and considered for future opportunities that better align with your experience and skill set.

? We thank you for your interest in our organization and for considering a future career with us.

Mission of Customer Service role

To act as the contact for proactive analysis on customer, support to the Account management and deal with in-depth and complex issues on customer accounts in a competent and professional manner.Key Responsibilities May Include:
- Professionally manage and resolve customer inquiries, complaints, and requests, ensuring timely and effective communication while adhering to service level agreements (SLAs).
- Facilitate smooth customer onboar

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