South Europe After Sales Internship

04 ott - Maranello
Ferrari

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Job Description:
Ferrari has a most desirable track record, in F1 and Endurance Racing, for built-to-order Sports cars with Desing R&D;, Production and commercial activities, as well as in LifeStyle and Fashion activities. And delivers record business results and confirmed one of the “World’s most powerful brands”.
Above all Ferrari is an international team (with 60+ nationalities) working with the highest level of professionalism and dedication, based on performance, meritocracy and continuous development, with innovation at the heart of our future.
We are looking for a dedicated intern in our Ferrari South Europe After Sales team. We are looking for an intern who is eager to enter a highly innovative and challenging work environment. As an After Sales intern, you will work on a full range of responsibilities in our team, supervised by our After Sales Managers.
You will cooperate in different activities, including:




- Creating reports to monitor After-Sales KPIs and, based on the analyses performed, supporting projects aimed at enhancing customer satisfaction and delivering an increasingly high-quality service.
- Monitoring vehicle repair times, maintaining databases related to incidents, and providing support to the dealer network on various after-sales topics.
- Supporting network forecasting activities to identify underperforming dealerships, with a focus on both the Italian market and other Southern European countries.

Required profile
For this fundamental role, we are ideally looking for a recent Master graduate or current Master student (eligible for internship) or in your final year in Business/Economics, Management Engineering or Mechanical Engineering.
You will not only have a passion for automotive and innovative solutions, but also already gained first work-experience through internships or projects (in automotive or luxury sectors)

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