Deputy Chief, Member Experience

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/87k710

L.A. Care Health Plan seeks a Deputy Chief of Customer Engagement and Experience to shape enterprise strategies for a reimagined customer service model.
You will oversee people, processes and technology, directing recruitment, supervision, coaching and performance management across a large team. You will manage CE&E; operations for all lines of business, partner with member-facing departments, and drive vendor oversight, workforce planning and technology requirements to deliver outstanding member
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/87k710