EU Regional Service Delivery Manager, Invoice to Pay
Pubblicato il 04-10-2026 - Xylem in Montecchio Maggiore-Alte Ceccato
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.The Manager, Regional Invoice-to-Pay Operations - Europe is responsible for leading regional I2P service delivery across Europe, ensuring accurate, timely, compliant, and customer-focused execution of invoice processing, issue resolution, controls, and operational performance. The role oversees regional I2P activities across a multi-country shared services environment and partners closely with Finance, Procurement, Controllership, Treasury, Technology, Global Process Owners, and third-party service providers where applicable. Essential Duties and Responsibilities Lead day-to-day regional I2P operations for Europe,
ensuring invoice-to-pay activities are completed accurately, timely, and in accordance with company policies, accounting standards, controls, SOX requirements, and regulatory requirements. Lead through managers and team leaders across multiple European shared service locations, with responsibility for workload prioritization, performance management, development planning, business continuity coverage, and team engagement. Monitor, review, and evaluate I2P service outputs, methods, procedures, and operational performance to identify root causes, service gaps, and improvement opportunities. Establish, maintain, and monitor service level agreements, operational metrics, and regional I2P KPIs, including invoice cycle time, first-pass yield, touchless processing, on-time payment, productivity, quality, aging, and resolution cycle time. Partner with regional Controllership, Procurement, Finance, Treas