ServiceNow Engagement Lead – AI-Driven Delivery

04 ott - Varese
MPower Plus

Mpower Plus is seeking a Senior ServiceNow Engagement Manager to lead and oversee a portfolio of client engagements in Italy with 50% travel to client locations. You will own end-to-end delivery, manage resource booking, and serve as the primary customer-facing contact to ensure on-time, on-budget outcomes.
Responsibilities include producing status reports, maintaining SOW milestones, onboarding resources, flagging scope creep, collaborating with finance, and guiding teams on AI-enabled

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