Senior Ict Change Manager

02 ott - Uri
DLK Group

ppDLK Group is seeking a Change Manager to support adoption of a Contract Management Intake Hub and Risk Management Dashboard.
You will prepare affected teams for new processes, support users during rollout and contribute to a sustainable handover.
/ppThis opportunity is suited to an independent consultant who works across multiple engagements.
The hours and capacity required may vary during planning, training, testing and go-live.
You will need to be available for agreed stakeholder sessions and key rollout activities.
/ph3Your responsibilities will include: /h3ulliIdentifying stakeholder groups and assessing the impact of the new processes.
/liliDeveloping communication, training and adoption plans for both workstreams.
/liliEngaging business owners, contract managers, administrators and change advocates.
/liliPreparing user communications, guides and training materials.
/liliFacilitating demonstrations, training and readiness activities.
/liliSupporting user acceptance testing, the pilot, go-live and knowledge transfer.
/liliGathering feedback and tracking adoption issues.




/li /ulh3Requirements /h3ulliA bachelor's degree in Organisational Psychology, Human Resources, Business Management, Communications or a related field.
/liliProsci Change Management Certification, Certified Change Management Professional (CCMP) certification, or an equivalent recognised change management certification.
/liliProven experience managing change for digital systems or business process improvement initiatives.
/liliStrong stakeholder engagement, facilitation, communication and training skills.
/liliThe capacity to meet agreed project commitments alongside any other engagements.
/liliPublic sector or Microsoft 365 implementation experience will be an advantage.
/li /ulh3Benefits /h3ulliHybrid working arrangement in Cape Town.
/liliFlexibility to work on other engagements alongside this assignment, subject to meeting agreed project commitments.
/liliOpportunity to support adoption of two practical digital solutions.
/liliWork across stakeholder engagement, training, user readiness and rollout.
/li /ul /p #J-*****-Ljbffr

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