De'Longhi E-Commerce Manager
Pubblicato il 02-10-2026 - Delonghi in Treviso
ppAs Global E-Commerce Manager for the De'Longhi brand, you own the worldwide D2C strategy and online experience across markets. You lead a cross-functional team to optimize site functionality, CX, and local execution while driving growth through innovative digital features and premium commerce experiences. You'll align e-commerce planning with finance, marketing, and IT to deliver measurable impacts on sales, profitability, and customer satisfaction. This role offers scale, global collaboration, and a direct hand in shaping how De'Longhi engages customers online. /pulliDynamic environment /liliGrowth opportunities /liliWork-life balance /liliPartnerships and shopping programs /liliManage the D2C PL and budgeting, including resource allocation, forecasting, and promotional spend with cross-functional partners. /liliLead global D2C operations (site functionality, content, CX) and enable local strategies to maximize conversions. /liliIdentify, test, and integrate new D2C technologies and features across brand websites to drive innovation and growth. /liliDefine and execute the international e-commerce expansion roadmap and continuous feature improvements. /liliMaintain a pipeline of priority website features and integrations (e.g., personalization, subscriptions, new payment methods) for central deployment. /liliCollaborate with IT to ensure seamless integration between the D2C platform, ERP, and CRM systems. /liliEnsure tax, credit,
and compliance alignment with Finance and Legal across markets. /liliOptimize D2C customer service and logistics for a premium post-purchase experience. /liliMonitor D2C KPIs, derive growth levers, and present actionable insights to stakeholders (Business Reviews). /liliProvide insights on e-commerce trends and user behavior to Retail Accounts and Product Development to support innovation. /lili8-10 years in E-Commerce or digital roles, with at least 3 years leading D2C platforms in a multinational company. /liliStrong knowledge of e-commerce platforms (e.g., Salesforce Commerce Cloud). /liliUnderstanding of SEO, data analytics, performance marketing, affiliates, and CRM. /liliStrategic thinker with hands-on execution ability in fast-paced environments. /liliExcellent communication and influencing skills for global/local cross-functional collaboration. /liliProven cross-functional leadership and ability to drive transversal projects. /liliStrong analytical mindset with experience in Google Analytics or SAP Analytics Cloud. /liliFluent English; Italian or other languages advantageous. /liliAwareness of cyber security and information protection principles. /lilistrategic thinking /lilicross-functional collaboration /liliclear communication /liliSalesforce Commerce Cloud /liliGoogle Analytics /liliSAP Analytics Cloud /li /ul /p #J-*****-Ljbffr