Virtual Travel Customer Service

02 ott - Firenze
Elevationtravelpartners

Florence, Metropolitan City of Florence, ItalyAbout the job Virtual Travel Customer ServiceWe are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience.
This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.Key ResponsibilitiesProvide assistance through email, chat, and phone communicationHelp with itinerary changes, updates, and general travel questionsProvide destination and travel guideline informationFollow up with travelers before departureResolve concerns while maintaining a positive customer experienceIdeal CandidateFriendly and professional communication styleCustomer support experience preferredReliable and organizedComfortable using online tools and learning new systemsInterest in travel and client satisfaction#J-*****-Ljbffr

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