02 ott - Monza
hosco_abroad
- Deliver exceptional la carte food and beverage service in accordance with resort standards and established service procedures.
- Provide warm, attentive, and personalized service to ensure an outstanding guest dining experience.
- Present menus confidently, explain dishes, and recommend suitable food, wine, and cocktail pairings.
- Anticipate guest needs and preferences, exceeding expectations through proactive service.
- Drive revenue through effective upselling and cross-selling of menu items, daily specials, premium wines, and spirits.
- Accurately process guest orders and payments using POS systems and hotel management applications.
- Coordinate closely with kitchen and bar teams to ensure timely and accurate order delivery.
- Handle guest requests, feedback, and concerns professionally, ensuring prompt resolution.
- Maintain exceptional presentation standards of dining areas, table settings, menus, and service stations.
- Support the smooth operation of the restaurant by carrying out opening, service, and closing duties efficiently.
- Uphold the highest standards of professionalism, personal grooming, and hygiene at all times.
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