04 ott - Gavi
McArthurGlen Designer Outlets
McArthurGlen Group is seeking a Senior Guest Experience Manager for Serravalle Designer Outlet in Serravalle Scrivia, Italy. You will elevate hospitality across the centre, leading Guest Services, the Lounge, Clienteling, and premium services to create welcoming, seamless visits.
The role combines strategic guest experience planning with hands-on leadership of a 16-person in-house team plus 25 partners. Fluency in Italian and English is required, and hybrid working is possible.
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