Reservation Agent

04 ott - Venezia
San Clemente Palace Venice

- Assisting and advising customers who may be choosing from a variety of travel options.

- Making reservations for customers based on their various requirements and budgetary allowances.

- Checking the availability of accommodation or transportation on the customers’ desired travel dates.

- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.

- Processing payments and sending confirmation details to customers.

- Sorting out any issues that may arise with bookings or reservations.

- Selling and promoting reservation services.

- Answering any questions customers might have about the reservation process.

- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.

- Providing support to customers who may need to amend or cancel a reservation.

- Knowledge in Opera Cloud.

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