04 ott - Italia
Italian Ministry of Education, University and Research
The project investigates consumer vulnerability along the service customer journey at Università di Torino, using service design as the operative lens for analysis and intervention. It identifies touchpoints where cognitive, sensory, temporal, or power asymmetries expose groups of consumers to exclusion, reconstructing design determinants through qualitative methods.
The aim is to develop design criteria to reconfigure critical touchpoints into trustpoints and to contribute to the theoretical
05 ott - Belpasso
d.t.s. dolciaria
05 ott - Taranto
OPENJOBMETIS
05 ott - Roma
optima srls
05 ott - Peveragno
CM DI TARICCO GABRIELE & C