04 ott - Roma
Altro
The project investigates consumer vulnerability along the service customer journey at Università di Torino, using service design as the operative lens for analysis and intervention. It identifies touchpoints where cognitive, sensory, temporal, or power asymmetries expose groups of consumers to exclusion, reconstructing design determinants through qualitative methods.
The aim is to develop design criteria to reconfigure critical touchpoints into trustpoints and to contribute to the theoretical
06 ott - Italia
Bending Spoons
06 ott - Putignano
Direzione Lavoro
06 ott - Novara
Elecnor Italia
06 ott - Reggio Emilia
Banca Più