04 ott - Bardi
Altro
Italian Speaking E-commerce Support Specialist -Remote in Greece
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Azienda : Patrique Mercier Recruitment Fr Tipo Lavoro : Tempo pieno Italy
Descrizione Lavoro - Italian Speaking E-commerce Support Specialist -Remote in Greece
Description
Patrique Mercier Recruitment FR is thrilled to announce an opening for an Italian Speaking E-Commerce Support Specialist. This position is an excellent opportunity for individuals who are passionate about e-commerce and are fluent in Italian. You will play a pivotal role in ensuring a seamless online shopping experience for our Italian-speaking customers, addressing their needs and inquiries with expertise and care.
Responsibilities
Provide outstanding support to Italian-speaking customers through email, chat, and phone inquiries.
Assist customers with questions about product information, order status, returns, and payment processes.
Resolve customer complaints and issues in a timely and professional manner.
Manage and process customer orders accurately and efficiently.
Stay informed about the latest product updates, promotions, and company policies.
Collaborate with cross-functional teams to improve customer experience and service delivery.
Document customer interactions accurately in the CRM system for effective tracking and follow-up.
Requirements
Fluency in Italian and English, both written and spoken.
Previous experience in customer support or e-commerce roles is highly desirable.
Strong interest in e-commerce and knowledge of online shopping trends.
Excellent communication skills with a commitment to providing exceptional customer service.
Familiarity with customer service software and CRM applications.
Ability to work independently and manage inquiries in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Training
Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
And Much More...
Informazioni sull'azienda
Patrique Mercier Recruitment Fr
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. xkiyazw Our recruitmen...
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