Italian market customer care agent

04 ott - Parma
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Luogo di lavoro: Parma

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support .

Position: Italian-Speaking Customer Support Representative

Location: Athens, Greece - Onsite

Schedule: 5 days per week, 8 hours/day with rotational shifts

Compensation: €1,045,72 gross/month x 14 salaries + Performance premio upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

You will

Provide professional customer support in Italian via phone, email, and chat

Respond to customer inquiries and resolve account-related issues

Assist customers with platform, product,



and service-related questions

Troubleshoot issues and provide effective solutions

Handle customer requests efficiently while maintaining a high level of customer satisfaction

Accurately document customer interactions in CRM and internal systems

Follow established quality and productivity standards

Help customers understand the platform and available features

What We're Looking For

Fluent Italian - C1/C2 level

English B2+ for training and internal communication

Strong communication and interpersonal skills

Customer-focused and empathetic approach

Strong problem-solving and troubleshooting skills

Ability to handle customer inquiries professionally and efficiently

Good attention to detail and accurate data entry

Flexible and comfortable working rotating shifts

Ability to work effectively in a fast-paced, international, multicultural team

No previous experience required - full paid training is provided

No fees are charged at any stage of the recruitment process.

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